Contact Details:

Vakratundaya and Company

Sagarika Jewellers
Opp Labonya Gas Agency
Jorhat- 785001, Assam

Reg. No. 1909

raju@vakratundayaandcompany.com

8822017229

One World Contact Centres LLC

5776 Lindero Canyon Road
Suite D135
Westlake Village

Callifornia - 91362

United States

raju@oneworldcontactcentres.com

One World Contact Centres LLC

Suite 1A, Level 2
802-808, Pacific Hwy
Gordon, NSW

2076

Australia

raju@oneworldcontactcentres.com

One World Contact Centres

Suite 1065
275 New North Rd
London

N1 7AA

UK

raju@oneworldcontactcentres.com

Copyright © 2019 VAKRATUNDAYA AND COMPANY

HEALTH INSURANCE CAMPAIGN

Campaign Type: CPL 200 sec buffer

Reporting Time: weekly

Campaign Model: Live Transfer


Criteria:


  • In order for lead to be qualified the customer must be between 18 to 65.

  • Address of the customer should be properly verified .

  • All Questions are compulsory.

  • Any questions which are not in the script if asked Lead Rejected.

  • Any off topic discussion with the costumer lead will be considered Rejected.

  • All questions should be asked clearly customers instead of verification otherwise lead will be considered rejected.

  • Need clear yes on every question.

  • Customer must understand that it is a health insurance plan which covers health insurance expenses.

  • More than one Rebuttal will take lead to rejection in any scenario.

  • Customer Full Name should be properly asked.

  • Any Promising statement will make the lead rejected.

  • Must have a clear understanding that after verifying all details this call will transfer to license insurance Advisor to discuss about their health insurance policy.

  • The script needs to be followed very closely.

  • Getting far away from the script will cause the lead to be disqualified.

  • Word Free not allows on call you can use No Cost no obligation.


Quality Parameters:


  • Customer must have at least 15 to 20 mins of time to talk to health insurance advisor.

  • If center sends 100 calls they must have the following cap’s.

  • At least 50% of the calls must exceed 15 to 20 mins of time.

  • At least 30% of the sent calls must exceed 8 to 10 mins of time.

  • 20% of the calls if below the good time are acceptable


Note: The above parameters are set for the quality assurance. So the transfers sent to the insurance team are good and are convertible. By focusing on the above parameters the campaigns works smooth for you without any quality issues. Thanks


Payout options: Paypal, Bank Wire, Payoneer

FOR MORE DETAIL PLEASE CONTACT VIA EMAIL RAJU@VAKRATUNDAYAANDCOMPANY.COM OR VIA SKYPE AT lordofundead1


Please share your email id or Skype Id so that we can take things ahead.